Parent Leader Accounts

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Overview

Beginning in January 2024, all Parent Association/Parent Teacher Association parent leaders and Title 1 parent leaders (PAC Chairs, PAC Chair alternates, COPS users) will be issued @DOEexternal.nyc accounts that they can use for all activities and duties related to their parent leader roles. 

With these accounts, parent leaders can access these applications: 

  • Google Mail, Meet, Docs, Drive, Slides, and Sheets
  • Microsoft Word, Excel, and Powerpoint 
  • Zoom

Parent leaders should reach out to their schools, district family support liaison, or family leadership coordinator about getting accounts created.

For all technical issues related to these accounts, either:

  • Open a ticket in the Support Hub. 
  • Reach out to your school support person

Timelines

Timeline for Creating @DOEexternal.nyc Accounts

  • Beginning January 2024:
    • Districts start creating accounts for their Title I district parent leaders and support schools with creating accounts as needed.
    • Schools start creating accounts for current Title I parent leaders.
    • Title I parents can begin using their accounts as soon as they are created. 
  • Beginning in April 2024:
    • Schools and districts start creating accounts for all other parent leaders (including newly elected Title I parent leaders).
    • Schools and districts should also create accounts after parent leader elections have been completed at their school/district.
  • By Fall 2024:

    • Parent leaders will receive access to new shared inboxes for their school and district parent leader entities (e.g., PS123PA@doeexternal.nyc). 

Timeline to Disable Existing Shared Parent Leader @Schools.nyc.gov Accounts

This section applies only to those parent leaders who currently have a shared @schools.nyc.gov account:

  • Once parent leaders get their new individual @DOEexternal.nyc accounts, they should:
    • Identify all relevant files stored in their @schools.nyc.gov accounts that need to be stored in their new accounts. 
    • Parent leaders should note document retention policies detailed in Chancellor's Regulation 660 on financial record keeping for PTAs when considering which files to store in the new @DOEexternal.nyc account.
  • By November 3, 2024, parent leaders should:
    • Download all relevant files from existing shared @schools.nyc.gov accounts that they wish to store in their new @DOEexternal.nyc accounts.
    • Create folders in their @DOEexternal.nyc Google Drive
    • Upload all files into the newly created Google Drive folders and share those folders with other parent leaders as needed.
    • School-based admins should support parent leaders as needed.
  • As of November 4, 2024:
    • Parent leaders will no longer have access to the existing shared @schools.nyc.gov accounts. School-based admins will still have access.
    • If parent leaders still need to access files from their old, shared accounts, the school-based admins can access the files for them until December 23, 2024.
  • As of December 31, 2024:
    • All shared @schools.nyc.gov accounts will be completely disabled. Files and content in those accounts will no longer be available to anyone.

Have a question?

Reach out to your district family support liaison, or family leadership coordinator. If you have technical issues, please submit a Support Hub ticket.