Contractors are responsible for understanding and carrying out all of the duties and responsibilities set forth in the Standard Operating Procedures for School Bus Contractors Providing Service under Contracts with the NYCDOE (herein expressed as "Contractor's Manual") and in the applicable contract(s). In the event of a conflict between the Contractor’s Manual and the applicable Contract(s), the applicable Contract(s) shall govern.
Chapters of the Contractor’s Manual are available on this page on the side menu, or below.
Chapters of the Contractor's Manual
- Vehicle Specifications
- Driver and Attendant Certification Process and Responsibilities
- Violations, Procedures, and Assessment of Liquidated Damages
- Vehicle Inspection Standards, Maintenance and Safety
- Investigations Procedures
- Accidents, Emergencies and Other Delays
- Routing and Scheduling System
- Field Trip Procedures
- Picking of Runs
- Driver/attendant approval form
- Information form bus attendant
- Information form bus driver
- Student emergency contact form
- School bus incident reporting procedures
- School bus incident form
- Contractor system guide
- Section 11 attachments
- Car seat retraining certificate template
- Wheelchair retraining certificate template
- Sleeping children sign
- Information for Bus Companies (Requires login)
- NYC Public Schools Calendar
- Non-Public Schools Calendar
- Vendor Information System (Requires login)
- Vendor Integration (Requires login)
- OPT Contracts (Requires login)
- Accidents (Requires login)
Maps and Routes
- Map Portal (Requires login)
- Summer Map Portal (Requires login)
- Bus Route Status (Requires login)
- Special Education Routing System (Requires login)
- Route Integration System (Requires login)
Call Recording and Attendance
- OPT Call Recording System (Requires login)
- Pre-K Call Recording System (Requires login)
- Drivers and Attendants System (Requires login)
Driver and Attendant Training Locations
Bus & Car Driver Training School
1332 Commerce Avenue, Suite 18
Bronx, NY 10461
Contact: Robert Verderosa (President)
Bus Drivers R Us
483 Hemlock St.
Brooklyn, NY 11208
Contact: Manuel Otero
K.E.R.F. Safety Training
2704 East Tremont Avenue 2nd Floor
Bronx, NY 10461
Contact: Sandra Lopez
Lella Transportation Safety
944 Havermayer Ave.
Bronx, NY, 10473
Contact: Anne Smith
NY Bus Training Corp. dba Training In Transportation
3051 Nostrand Ave
Brooklyn, NY 11229
Contact: Jo-Ann Tufaro
Wheels on the Bus
1841 Forest Avenue- 2nd Floor
Staten Island, NY 10303
Contact: Arden Daleus
Technic Driving School Inc.
2174 Nostrand Avenue
Brooklyn, NY 11210
Contact: Raoul St. Flavin
School Bus Safety City, Inc.
426 East 138th St, 2nd Fl.
Bronx, NY 10454
Contact: Maria Sonaly Caro
School Bus Safety City, Inc. (Second Location)
3619-B Rombouts Ave
Bronx, NY 10466
Contact: Maria Sonaly Caro
NYC Bus Lane Use
Per NYC Traffic Rules, school buses are authorized to use New York City Bus Lanes when transporting passengers. For the definition of a school bus, see section 4-01(b). For specific bus lane restrictions, see section 4-12(m).
We share this information so that your drivers have every option to reduce traffic delays and ride duration for NYC Students.
How to Support Bus Lane Use
Please remind your drivers that school buses with passengers are allowed to use NYC Bus Lanes, and make sure they are familiar with the rules and definitions above.
The following steps should be taken to ensure your drivers are aware of this policy.
- Verbally communicate to drivers the legal use of NYC bus lanes by vehicles transporting students
- Encourage drivers to use NYC bus lanes to reduce traffic delays and ride duration when possible
- Add the bus lane rules to the training materials you give to new drivers
- Add the bus lane rules to the training refresh materials you give to employed drivers
Working with NYCDOT and NYPD for Success
We engaged the NYPD and NYCDOT to ensure all relevant city agencies share a common understanding about this policy, and to provide school bus vehicle information recorded in our Vehicle System (log-in required) to the NYPD.
Questions About NYC Bus Lane Use
We greatly appreciate your participation as we strive to improve transportation services to our students. If you have any questions regarding this policy/information, please contact Darren Johnson at OPT.
Guidance to School Bus Vendors on the Novel Coronavirus (COVID-19)
Monday, March 16 6:25PM
Following up from our email yesterday, we want to inform you that we are suspending busing services this week (now through March 20). This includes school-age, early childhood, and ambulance transport services, inclusive of DOE school age and pre-school programs, non-public schools, and early intervention programs.
Tomorrow, we will update you with our plan to address your concerns about payments and the retention of your workforce, as we need to ensure operational continuity during this suspension of service.
The Office of Pupil Transportation will send regular updates as we have them; please continue to check the DOE’s Coronavirus page for the latest updates.
If you have any questions or concerns, please contact me.
Sunday, March 15 6:06PM
As announced by the Mayor and the Chancellor, the NYC Department of Education will undergo a one-day full system closure tomorrow, Monday March 16.
As part of this shutdown, we will be suspending all school busing services provided by the DOE tomorrow. This includes school age, early childhood, and ambulance transport services, inclusive of DOE school age and pre-school programs, non-public schools, and early intervention programs.
The Office of Pupil Transportation will contact you about service expectations for the remainder of the week, and I will send regular updates as I have them. Please continue to check the DOE’s Coronavirus page for the latest updates.
If you have any questions or concerns, please contact me.
Sunday, March 8 1:08PM
As a follow up to our e-mail communication on March 5, 2020 about Coronavirus (COVID-19), below are the DOE’s updated guidance about the sanitation of school bus vehicles.
Because of the heightened concerns about the potential transmission of the COVID-19 virus, all school bus contractors must adopt the following cleaning and disinfecting procedures in all school bus vehicles:
- School bus contractors are instructed to purchase EPA-registered anti-viral products that have an approved emerging viral pathogen claim for COVID-19 or a product with label claims against human coronaviruses. All products are to be used according to the label instructions.
- Beginning the week of March 9, 2020, school bus contractors must begin disinfecting all exposed surfaces in their school bus vehicles every Monday and Thursday night, utilizing an effective anti-viral disinfecting product. This includes:
- Cleaning high contact surfaces that are touched by many different people, such as handrails and doorknobs/handles
- Dust - and wet-mopping vehicle floors
- Removing trash
- Wiping heat and air conditioner vents
- Spot cleaning walls and seats
- Dusting horizontal surfaces
- Cleaning spills
- All non-porous surfaces are to be disinfected following the respective cleaning product's labels. Frequently contacted items, such as desk/table tops, drinking fountains, faucet handles, door hardware, push plates, light switches and handrails are to be wiped down.
- Windows are to be kept open where practical to maximize airflow to ventilate school bus vehicles
- School bus drivers and attendants should approve and permit the use of alcohol-based hand sanitizers.
- Review the NY Department of Health's Interim Cleaning and Disinfection Guidance for Primary and Secondary Schools for COVID-19 for specific guidelines and recommendations
The DOE will maintain COVID-19-related updates and guidance on its website. We urge you to visit this site regularly as this situation evolves.
If you face any difficulty in procuring the appropriate cleaning supplies or have any concerns about this guidance, please contact Diane Beediahram at DBeediahram@schools.nyc.gov.
The Office of Pupil Transportation will update you with any additional or different guidance as necessary.
Thank you for your continued attention to this very important matter.
Thursday, March 5 12:45PM
We wanted to share an update with you on the novel coronavirus (COVID-19). At this time, it is important to listen to facts and not respond to fear. Health officials have insisted that New York remains low risk for contracting the virus. As we monitor the situation, we are enhancing certain protocols across the NYC Department of Education. As a reminder, here is what the NYCDOE requires of all contracted vendors:
School Bus Sanitation Requirements:
- The interior of each vehicle must be cleaned and either swept or vacuumed thoroughly after each AM/PM route and/or at least once each day.
- The school bus contractor is responsible for cleaning and disinfecting seats and all safety equipment and accessories as often as necessary for sanitary reasons and to maintain the comfort of students, drivers, and attendants.
- Additionally, the exterior of each vehicle must be washed at least weekly and must be maintained in as clean a conditional as possible, weather and other conditions permitting.
Please adhere to all of the guidelines above and remain vigilant in this time of heightened public awareness. Buses should be disinfected with a CDC approved anti-viral for coronavirus.
Here are some resources from the NYC Department of Health (DOH):
- DOH's Coronavirus page: https://www1.nyc.gov/site/doh/health/health-topics/coronavirus.page
- DOH's What you Need to Know About COVID-19: https://www1.nyc.gov/site/doh/health/health-topics/coronavirus.page
- Families: https://www1.nyc.gov/assets/doh/downloads/pdf/imm/novel-coronavirus-guidance-schools.pdf
Working in close partnership with the Health Department, we will continue to update our protocols as the situation evolves.